Today is National Color the World Orange Day, which to many people sounds like just a day to celebrate this beautiful color. It is, in fact, a day to bring awareness to CRPS/RSD. What do all these letters stand for? According to https://www. colortheworldorange.com:
“Complex Regional Pain Syndrome (CRPS), also known as Reflex Sympathetic Dystrophy (RSD), is a chronic pain condition characterized by continuous, intense, often burning, pain that is out of proportion to the severity of the original injury. Symptoms can include changes in the skin color and temperature of the affected body part, as well as skin sensitivity, sweating and swelling.”
Many of us, yours truly included, have probably not heard of this painful ailment, but hopefully through word of mouth more awareness can be drawn to it in order to help those affected.
How can your company raise awareness for CRPS/RSD?
Wear orange ribbons
Plan a company event where part of the proceeds go to a CRPS/RSD nonprofit
Change your company website color to orange
Post an image to your social media account with the hashtag #CRPSORANGEDAY
employees for Christmas, great. Here is a quick list of factors to consider.
Do the knives need to be American-made?
Do they need to be the color of your company logo?
What price do you need to stick with?
How many? Don’t forget to order a few more, for last minute changes in your workforce.
What style of pocket knife would coordinate with your business? Rescue, camouflage, tactical style, traditional style, or ones with multi-tools attached?
What size? Big and bold, or small, gentleman’s pocket size.
When you can answer all these questions, you are ready to focus your shopping on a particular pocket knife. Happy Shopping!
It comes as no surprise that the most successful companies are those with the best customer service. How can you improve the efficiency, quality, and reliability of yours this week? After all, it is National Customer Service Week.
First, you need to define how you can transform your customer service from just “meh” to “ah-may-zing!”.
Listen to your employees; happy employees will lead to better service
Always answer the phone
Hire & train employees properly
Take constructive criticism- complaints can become opportunities
The next question, once you’ve attracted your customers, is how can you keep them coming back? What incentives or engraved pocket knives can you give them?
Create a Customer Loyalty Reward Program- give different engraved pocket knives when a customer reaches a new level
This year during National Customer Service Week, give useful, enjoyable, and thoughtful engraved pocket knives to your customers. It will brighten up their day and keep them coming back.