Tomorrow is “Get to Know Your Customers Day”. How do you interact with your customers from week to week? It depends on what kind of business you have. You may consider these actions tomorrow:
- Phone or email your best customers, and ask them how they are using the products they bought from you
- Thank your customers using your facebook page, or other social media.
- Attend your local chamber of commerce meeting and take the opportunity to make some new contacts, and re-kindle some old ones.
- Ask your clients for ideas on how you can improve customer service.
- Give your best customers a fruit knife with your company logo. The fruit knife will last a long time, and so will your company logo. Think of how many people will see your knives…Friends, relatives, house guests.